Anand Patel, Dr. Khuman L. Rathod

Consumer; E-wallet; Inertia; Concern; Adoption.

Demonetization effect, Government promotion, Merchant acceptance, Effect of COVID-19, availability of internet and smart phones etc. are in favour of adoption of E-wallet in market as payment alternative but still Consumer inertia towards use of E-wallet prevails in India. In spite of many advantages to use E-wallet over traditional payment system, Consumers having hesitation due to concerned factors associated with it. Perceived Risk associated with E-wallet usages are safety, privacy, digital literacy, language, cost, fraud etc. makes impact on intention to use and consumer adoption behaviour. Research aims to examine the major factors concern for consumer’s inertia to use of E-wallet. It is an attempt to find out reasons of adoption and impact of demographic variable on concern factors with statistical analysis using SPSS.

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Gurumoorthy. K, Dr. V. Sasirekha

COVID Pandemic; Education; E-tailing; Income; Payment Mode.

E-tailing is the process of selling the goods and services to the large number of customers in the smaller quantity through the internet platform. Indian e-tailing sector is showing a burgeoning growth during the COVID Pandemic. The main purpose of the study is to test the association of the demographic variables Education and Income with the customer’s preference towards the mode of payment. The scope of the study is confined with both the tangibles and the intangibles in horizontal e-tailers. The sampling frame of the study is the respondents those who have a previous experience in buying goods from the horizontal e-tailers. The purposive sampling technique was adapted to choose the respondents. The sample size was 620 respondents. The data was collected during COVID pandemic in India. The data analysis tool was the Chi-square test. The result from the data analysis indicates that both the education and income of the customers are related to the customer’s preference towards the convenient mode of payment during the online shopping. The suggestions and conclusions are discussed further in detail.

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Muhammad AlkiromWildan

Employee Transfer; Motivation; Performance.

This study was pointed to decide: employees’ transfer, work inspiration, performance, the impact of representatives transfer on the performance; work inspiration towards the performance; workers transfer and work inspiration towards the employees’ performance of BPK Representative of JawaTimur Province. This investigate employments quantitative approach with clear affiliated inquire about. The information examination method utilized in this considers is path analysis. The comes about of this ponder demonstrate that: recognition of workers transfers in BPK Representative of JawaTimur province is moo, the work inspiration of representatives is exceptionally sufficient, the performance is sufficient, workers transfer isn’t noteworthy to workers performance. The conclusion from this study is that employees’ exchange doesn’t have noteworthy impact on employees’ performance somewhat. Work inspiration has positive and noteworthy impact on employees’ performance. Workers exchange and work inspiration together have a critical commitment on representatives performance.

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Dr. Randeep Kaur, Dr. Sunita Sukhija

Retail; Organized; Quality; Purchase; Consumer Behaviour; Buying decision.

The present paper focuses on the impact of quality on customers’ buying behaviour towards point-of-purchase display at various retail outlets in Haryana. Point-of-Purchase Display plays an important role to increase the sale of the retailers. Today customers are rational and prefer quality products at reasonable price. Moreover, due to the emergence of the supermarkets as the dominant retail, the retail industry is experiencing vibrant changes all over the world. Retail industry in India has grown to be more complex and dynamic with an increase rate of speed from unorganized towards being organized. In this research paper data has been collected from 100 respondents and analysed with the help of Statistical Package for the Social Sciences (SPSS) using one way ANOVA and t-test with demographic factors i.e. age-wise, gender-wise, occupation-wise and income-wise. . After analysing the data it was found that, there is neutral relationship in the opinion of different age groups and gender groups over the point-of-purchase display on quality. On the other hand Occupation and income does not have any importance on customers view point regarding ‘quality’. To conclude we can say that point-of-purchase display is not directly related to the quality.

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Mohammad Azadfallah

Voting Systems; Markov Chain Model; Borda’s Function; TOPSIS with Interval Data; Ordinal Preference; Ranking of Candidates Problems

Election is the main challenge to the political and social science. In the meantime, in the literature, several methods to decide the winner of elections have been proposed; theoretically there is no reason to be limited to these models. Hence, in this paper, we assume three new approaches (1. election result prediction by pre-election preference information using Markov chain model [to identify the efficient electoral strategy for each candidate]. 2. Improved Borda’s function method using the weights of decision makers [or voters]. And 3. A new interval TOPSIS-based approach applying ordinal set of preferences [so, data is ordinal form that first convert to interval value and then inject them into the conventional interval TOPSIS model]) for ranking candidates in voting systems. Ultimately, three numerical examples in social choice context are given to depict the feasibility and practability of the proposed methods. In sum, this paper suggests a mind line for decreasing the wrong choice winner risks correlated with voting systems.

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Nurita Andriani

Product Quality; Gold Store; Service Quality; Customer Satisfaction; Word of Mouth; WOM.

This study aims to analyze the influence of gold goods quality and service quality on WOM (Word of Mouth) by using consumer satisfaction as a variable mediator (intervening) study at Mirage Jewellery Gold Shop. The quality of gold goods is a consideration for consumers in making purchases at Mirage Jewellery Gold Shop. Respondents in this study were consumers who made transactions at Mirage Jewellery Gold Store. The analysis method used is Structural Equation Modelling (SEM) analysis that is run with AMOS program. Hypothetical test results with SEM indicate that 1. The quality of gold goods has a positive effect on consumer satisfaction, 2. The quality of service has a positive effect on customer satisfaction, 3. Consumer satisfaction has a positive and significant effect on WOM4.The quality of service positively influenced WOM’s study on Mirage Gold Jewellery Stores.

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  Mohammad Arief 

Liquidity; Management of Asset; Cash Turnover; Capital Structure; Financial Performance.

This study aims to examine the effect of liquidity, asset management, cash turnover and capital structure on financial performance in manufacturing companies listed on the Indonesia Stock Exchange. The research was conducted with a quantitative research approach. This type of research is descriptive research. The populations in the study as many as 159 companies and the number of samples of 85 manufacturing companies are listed on the Stock Exchange Indonesia. The variables related to this research are liquidity (current ratio), asset management (total asset turnover), cash turnover, capital structure (debt to equity ratio) and Return on Asset. The research method used is the classical assumption test method and multiple linear regression analysis. The results showed that partially liquidity (current ratio) had a significant effect on Return on Asset, Asset Management (total asset turnover) had a significant effect on Return on Asset, and Cash Turnover (debt to equity ratio) had no significant effect. Return on Asset and Capital Structure have no significant effect on Return on Asset (ROA). Simultaneously Liquidity (current ratio), Asset Management (total asset turnover), Turnover Cash (cash turnover) and Capital Structure (debt to equity ratio) affect significantly to the Financial Performance in Indonesia Listed Companies.

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