Category Archives: International Journal in Management Research and Social Science (IJMRSS)

An Association of Education and Income with Convenient Payment Mode in the E-tail Industry during the COVID Pandemic

Author
Gurumoorthy. K, Dr. V. Sasirekha
Keywords
COVID Pandemic; Education; E-tailing; Income; Payment Mode.
Abstract
E-tailing is the process of selling the goods and services to the large number of customers in the smaller quantity through the internet platform. Indian e-tailing sector is showing a burgeoning growth during the COVID Pandemic. The main purpose of the study is to test the association of the demographic variables Education and Income with the customer’s preference towards the mode of payment. The scope of the study is confined with both the tangibles and the intangibles in horizontal e-tailers. The sampling frame of the study is the respondents those who have a previous experience in buying goods from the horizontal e-tailers. The purposive sampling technique was adapted to choose the respondents. The sample size was 620 respondents. The data was collected during COVID pandemic in India. The data analysis tool was the Chi-square test. The result from the data analysis indicates that both the education and income of the customers are related to the customer’s preference towards the convenient mode of payment during the online shopping. The suggestions and conclusions are discussed further in detail.
References
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[2] Antinoja.R. and Scherling.D. (2019). The effect of e-payment methods on Online Purchasing Cancellation, Jonkoping University.
[3] Bandi.C.,Moreno.A., Ngwe.D. andXu.Z. (2019). The Effect of Payment Choice on Online Retail: Evidence from the 2016 Indian Demonetization, Harward Business School.
[4] Business Today(2021, July)., The e-tailing in India, Business today.
[5] Khan.S. and Jain.S. (2018). A study on Usage of e-Payments for sustainable growth of online business, IOSR Journal of Business and Management, 74-81.
[6] Mallesha.C. (2020). A Case study on Perception Towards Online Payment Systems Among Urban and Rural Customers, International Journal of Advanced Research in Commerce, Management and Social Science, 3(1), 196-204.
[7] Mchugh.M.L(2013)., The Chi-Squae Test of Independence, BiochemiaMedica, 23(2),143-149.
[8] Siby.R.M. (2021). A study on consumer perception of digital Payment Methods in times of Covid Pandemic, Munich Personal Repec Archive.

Received  :21 July 2021
Accepted  :23 September 2021
Published :29 September 2021
DOI: 10.30726/ijmrss/v8.i3.2021.83021

Employee Transfer, Work Motivation and Employee Performance

Author
Muhammad AlkiromWildan
Keywords
Employee Transfer; Motivation; Performance.
Abstract
This study was pointed to decide: employees’ transfer, work inspiration, performance, the impact of representatives transfer on the performance; work inspiration towards the performance; workers transfer and work inspiration towards the employees’ performance of BPK Representative of JawaTimur Province. This investigate employments quantitative approach with clear affiliated inquire about. The information examination method utilized in this considers is path analysis. The comes about of this ponder demonstrate that: recognition of workers transfers in BPK Representative of JawaTimur province is moo, the work inspiration of representatives is exceptionally sufficient, the performance is sufficient, workers transfer isn’t noteworthy to workers performance. The conclusion from this study is that employees’ exchange doesn’t have noteworthy impact on employees’ performance somewhat. Work inspiration has positive and noteworthy impact on employees’ performance. Workers exchange and work inspiration together have a critical commitment on representatives performance.
References
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[2] Budiman, Arif (2018). Employee Transfer: a Review of Recent Literature.Journal of Public Administration Studies. JPAS Vol. 3 No. 1, pp 33-36, 2018. ISSN: 2548-902X.
[3] Dewi, J.P. (2017). Effect ofTransferand Motivation on EmployeePerformance ofPT.BuanaSamudra Lestari. Bekasi: PelitaBangsa College of Economics.
[4] Dimyati, A. (2018). Effect ofTransferonEmployee Motivationin Housing Office ofResidentialArea and Water ResourceManagement of Lampung Province(Research). Downloaded April 19, 2019 from World Wide Web: http://docplayer.info
[5] Hasibuan, M.S.P. (2016) Human ResourceManagement. Revised Edition. Jakarta: BumiAksara. Mangkunegara, A.P. (2017). Corporate HumanResourceManagement.Fourteenth Printing. Bandung: PT. Teen Rosda Works.
[6] Panggabean, M. S. (2016). Human ResourceManagement. Issue 2. Third Printing. Tangerang: Open University.
[7] Prasetya,Arik (2018). Analysis of Factors that Influence Employee Performance (Study on Permanent Employees in OperationelSection of PT WIMCycleIndonesia-Surabaya). Journal of Profit Volume 12 No. 1. 2018.
[8] Princess, G.F. (2016). Effect ofWorkTransferonOperationalEmployeePerformance at VioCihampelasHotel Bandung. Bandung: Bandung College of Tourism. September 3, 2019
[9] Purwanto, Agus J., Elu, Wilfridus B. (2017). Innovationand OrganizationalChange. Second Edition. First Printing. South Tangerang:Unversitas Open.
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[12] Sayd. G.A., etal. (2016). Journal of Factors Affecting the Quality of Performance of Rote Ndao Land Office. Journal of Socialand PoliticalSciences 19(3), March 2016 (264-274). ISSN 1410-4946.
[13] Sutrisno,Edy. (2016). Human ResourceManagement. Eighth Printing. Jakarta: KencanaPrenada Media Group.
[14] Wildan, M.A. (2021). Macroeconomic Factors Affecting Natural Gas Export Management. International Journal of Energy Economics and Policy, 2021, 11(1), 639-644.
[15] Wildan, M.A. (2021). Work Motivation and Supervisor Performance in Indonesia. International Journal of Management Research and Social Science (IJMRSS), 8(2), April – June 2021.
[16] Wutsqo, W. U. (2017). Effect ofTransferand IncentiveonEmployeePerformance (CaseStudy at The Office of ForeignInvestmentTaxServiceLima Jakarta). Yogyakarta: State University of Yogyakarta. Retrieved July 3, 2021 from World Wide Web: https://eprints.uny.ac.id

Received :17 June 2021
Accepted :22 September 2021
Published :29 September 2021
DOI: 10.30726/ijmrss/v8.i3.2021.83020

Impact of Quality on Customers’ Buying Behaviour towards Point of Purchase Display with reference to Haryana

Author
Dr. Randeep Kaur, Dr. Sunita Sukhija
Keywords
Retail; Organized; Quality; Purchase; Consumer Behaviour; Buying decision.
Abstract
The present paper focuses on the impact of quality on customers’ buying behaviour towards point-of-purchase display at various retail outlets in Haryana. Point-of-Purchase Display plays an important role to increase the sale of the retailers. Today customers are rational and prefer quality products at reasonable price. Moreover, due to the emergence of the supermarkets as the dominant retail, the retail industry is experiencing vibrant changes all over the world. Retail industry in India has grown to be more complex and dynamic with an increase rate of speed from unorganized towards being organized. In this research paper data has been collected from 100 respondents and analysed with the help of Statistical Package for the Social Sciences (SPSS) using one way ANOVA and t-test with demographic factors i.e. age-wise, gender-wise, occupation-wise and income-wise. . After analysing the data it was found that, there is neutral relationship in the opinion of different age groups and gender groups over the point-of-purchase display on quality. On the other hand Occupation and income does not have any importance on customers view point regarding ‘quality’. To conclude we can say that point-of-purchase display is not directly related to the quality.
References
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[2] Binoy, M., (2015).A study on changing trends in online shopping of Indian customers in apparel segment. International Journal of Applied Research, 1(9), 207-214.
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[4] Kazmi, S., Q., (2012).Customer perception and buying decisions (The Pasta Study)”. International Journal of Advancements in Research and Technology, 1(6).
[5] Koo, D., M., (2003).Inter-relationships among store images, store satisfaction, and store loyalty among Korea discount retail patrons. Asia Pacific Journal of Marketing and Logistics, 15(4), 42–71.
[6] Kumar, A., H., Hemanth, J., S., Franklin, S., S., (2014).A Study on factors influencing customer buying behaviour in cosmetic Products. International Journal of Scientific and Research Publications, 4(9), 1-6.
[7] Mohanraj, M., P., (2017). Customers’ compulsive buying behaviour – An Empirical Study. Great Lakes Herald, 11(1), 1 – 18.
[8] Oliver, R., L., and Swan, J., E., (1989). Consumer perceptions of interpersonal equity and satisfaction in transactions: a field survey approach. Journal of Marketing, 53(2), 21-35.
[9] Prasad,Y. R., (2012).A study on attributes influencing the purchasing behaviour of apparel customers in organized outlets. African Journal of Business Management, 6 (45), 11294-11303.
[10] Pawar, S., A., and Naranje, S., (2015). A study on factors influencing on buying behaviour of customers.International Journal of Engineering, Technology, Science and Research, 2.
[11] Yoon, S., J., (2013).Antecedents and consequences of in-store experiences based on an experiential typology. European Journal of Marketing, 47(5/6), 693-714.

Received :11 August 2021
Accepted :20 September 2021
Published :26 September 2021
DOI: 10.30726/ijmrss/v8.i3.2021.83018

Bad Bank is Actually a Good Idea

Author
S. Prasanth, Dr. S.Sudhamathi
Keywords
Non-performing Assets; Asset Rehabilitation Corporation; Insolvency and Bankruptcy Code; Bank
Abstract
This article demonstrates the effect of bad loans in India which was developed recently by the Indian Finance Minister. Bad banks operate like a concept in the domestic debt sector where the amount of domestic debt is high and even the market has enough scale to bear enough price-discovery and market-making. there was a proposal made to the government, to merge the NPA portfolio with a new establishment known as an Asset Rehabilitation Corporation (ARC), that would purchase the principal of the Non-performing Assets (NPA) portfolio at a book valuation (not market value) and these accounts would be taken over by the new company to manage the portfolio of the new command (which will be established with a capital of Rs 10,000 crore). The government says that it is intervening to mitigate potential damages that the banks could suffer as a result of the provisioning for non-performing assets and recapitalisation that the government (as a majority investor of most PSBs) may be required to invest on. With the forthcoming Union budget’s planning an outpouring of clamour and market demand is being felt to set up a ‘poor bank’ to sweep bad debts.
References
[1] Gabriel Brenna; Thomas Poppensieker & Sebastian Schneider (December 2009). “Understanding the bad bank”. McKinsey & Company. Retrieved 8 May 2014.
[2] Cade, Eddie (2013). Managing Banking Risks: Reducing Uncertainty to Improve Bank Performance. Routledge. pp. 141–142. ISBN 9781135952143.
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[6] Moore, Heidi N. (8 September 2008). “The ‘Bad Bank’ Experience: Lessons From Mellon-Grant Street – Deal Journal – WSJ”. Blogs.wsj.com. Retrieved 4 August 2014.
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[8] Hagan, Sean; Christopher Towe (17 April 2009). “An overview of bank Insolvency” (PDF). IMF Staff Papers.
[9] Ingves, Stefan (September 2006). “Finansiellakriseriettinternationelltperspektiv”. Riksbanken.
[10] Dougherty, Carter (22 January 2009). “Sweden’s fix for bank: nationalize them”. The New York Times.
[11] Öncü, T. S. (2017, March 11). Bad Bank Proposal for India A Partial Jubilee Financed by ZeroCoupon Perpetual Bonds. Economic & Political WEEKLY, LII(10), 12-15.
[12] Bleier, M. E. (2008). From ‘Bad’ Bank to ‘Good’. Pittsburg: reedSmith.com.
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[14] Schäfer, D., & Zimmermann, K. (2009, June). Bad Bank(s) and Recapitalization of the Banking Banks. IZA Policy Paper No. 10. Bonn, Germany: Institute for the study of Labor.
[15] Curry, T., & Shibut, L. (2000). The Cost of the Savings and Loan Crisis: Truth and Consequences. FDIC Banking Review, 13, 26-35.
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Received : 20 July 2021
Accepted : 10 September 2021
Published : 15 September 2021
DOI: 10.30726/ijmrss/v8.i3.2021.83017

New Agriculture Technology in Modern Farming

Author
M. Manida, M. K. Ganeshan
Keywords
Organic Farming; Climate Change; Sustainability; Agribusiness; Economy
Abstract
Progressions in the field of science and innovation alongside worldwide urbanization are the main considerations driving the course and advancement of horticultural examination. Ascend in per capita pay in non-industrial countries, word-related changes, and worldwide linkages have changed the food inclinations. These patterns together with the augmentation in the general population represent an assessment to horticulture for creating more and healthier food. An increase in the efficiency of horticulture by utilizing strategies of traditional agribusiness is representing a limit. The threat to the environment posed by reliance on synthetic manures and pesticides for increasing efficiency and irritation across the board is a major factor impacting global food production. These trends suggest that new farming innovations are urgently needed and that these innovations should be integrated into traditional agribusiness. Vertical cultivating and natural cultivating are the exploration territories to battle these requirements. Vertical cultivating utilizes vertical stacking of the ranches and little land can be used for more creation. This strategy is appropriate for the quickly developing worldwide metropolitan population can be met food supply from inside the urban communities and along these lines decreasing the transportation cost and climate weakening brought about by energizes all the while. Natural cultivating again depends on of minimization of the synthetic contributions to the horticulture and henceforth is climate cordial. As a result, these processes can be employed to increase production and profitability in order to meet the growing food demand.
References
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Received : 02 June 2021
Accepted : 06 September 2021
Published : 15 September 2021
DOI: 10.30726/ijmrss/v8.i3.2021.83016

The Internal Factors to Improve and Accelerate the Cycle Time of Credit Business at Indonesian Commercial Bank

Author
Musriha, Siti Rosyafah, Wanda Gema PAH, Gilang
Keywords
Business Process Improvement; Process Flow; Process Enabler; Commercial Banking Center.
Abstract
This research aims at studying the shortcomings of business processes at Bank X Surabaya’s Commercial Banking Center and to accelerate the cycle time of business processes through redesigning processes that remove obstacles and improve service quality. This research examines business processes using a case study method. Its primary data were gathered through individual interviews and focus group. Furthermore, the secondary data were collected from company document investigations and observations of existing business processes. The analysis used Process Flow Diagrams, Cause & Effect Diagrams, Value Added Analysis and Flow Analysis to analyze enabler processes and to improve and redesign existing processes. This study found that the business process at Bank X Surabaya’s Commercial Banking Center requires around 48.85 days completing from the application process to the credit disbursement. Then the To-Be design of business processes is carried out on existing business processes. The proposed process reduces the existing processing time and the calculated cycle time is 30.05 days. The proposed business process effectively reduces cycle times and uses organizational resources to achieve better customer satisfaction.
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Received : 14 July 2021
Accepted : 30 August 2021
Published : 08 September 2021
DOI: 10.30726/ijmrss/v8.i3.2021.83015

Financial Distress, Company Size, and Ownership to Tax Avoidance in the Listed Indonesia Stock Exchange Companies

Author
Purnamawati
Keywords
Financial Distress; Company Size; Institutional Ownership; Tax Avoidance.
Abstract
This paper assesses the effect of financial distress, business size, and institutional ownership affect tax avoidances in the Food and Beverage Sub-Sector Manufacturing Industry Registered at Listed Indonesia Stock Exchange Companies, IDX in 2016-2020. With a quantitative analysis approach, this study finds that the financial distress affects tax avoidance due to the decline in financial condition as experienced by the company. The right of large companies has a tendency to maintain its image to the public so that they will try to comply with the terms of tax payments. Meanwhile, corporate ownership has no influence on tax avoidance due to pressure on owners to implement aggressive tax policies in order to increase profits.
References
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Received : 11 March 2021
Accepted : 21 May 2021
Published : 28 May 2021
DOI: 10.30726/ijmrss/v8.i2.2021.82014

E-Purchasing Trends for the Time of Covid-19 Pandemic

Author
P. Nivetha
Keywords
Covid-19; E-Purchasing; Business Strategies; Social Distancing; Consumer Behaviour.
Abstract
The Corona virus has dramatically changed the world. These variations are unintended effects of already existing files. It explores how e-commerce is entering the market and its effect on consumers’ shopping habits and purchasing power. This article addresses e-retailers’ supremacy in the retail sector because of online shopping. Due to Corona virus effect of Computers, e-Purchasing would increase greatly. We want to assess the possible importance of this in monetary and government policymaking.
References
[1] Bhatti, A., Saad, S., & Gbadebo, S. M. (2018). Convenience Risk, Product Risk, and Perceived Risk Influence on Online Shopping: Moderating Effect of Attitude. Science Arena Publications International journal of Business Management, 3(2), 1-11.
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Received : 29 February 2021
Accepted : 18 May 2021
Published : 27 May 2021
DOI: 10.30726/ijmrss/v8.i2.2021.82013

E-Learning: Boon or Bane to Higher Education during COVID-19 at MENA Region

Author
Dr. Sharif Abu Karsh
Keywords
E-Learning; COVID-19; Bane; Boon; Mena; Impacts of COVID-19.
Abstract
The sudden effect of the corona pandemic in many nations has seriously harmed the physical, social, and mental well-being and the global economy. Higher education is the bedrock of every nation that the Pandemic has ravaged. The entire educational system has unexpectedly moved to digital, creating a serious challenge for both students and teachers to adapt to. Is it a challenge, a boon, or a bane for counties in the MENA region to have their higher education systems turned upside down? The complexities of online education will be discussed in this report. The study employed qualitative techniques, which were accomplished through desktop review. The result indicates that eLearning is both boon and bane on higher education in countries in the MENA region. As a result, we can conclude that the eLearning education system should be geared up, and internet accessibility in the MENA region should be strengthened.
References
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Received : 21 February 2021
Accepted : 11 May 2021
Published : 22 May 2021
DOI: 10.30726/ijmrss/v8.i2.2021.82012

Economy in Times of Crisis: An Economic Analysis of the Energy Policy during COVID-19 Pandemic

Author
Mochamad Ali Imron
Keywords
Covid-19; Oil and Gas Industry; Lockdown, Human Behaviour; Strategic Petroleum Reserves.
Abstract
The oil and natural gas industry plays an important role in the Indonesian economy, as a source of revenue for the state budget and a source of energy (particularly fuel) to power various sectors of life throughout Indonesia. Lockdown and restrictions on human movement have led to a direct reduction in demand for fuel. In addition to a decline in consumption, Covid-19 also resulted in a decrease in the price and production of oil and gas energy, including the cessation of upstream activities and the reduction of refining activities (refinery). The recommendations put forward include the establishment of strategic petroleum reserves, reviewing oil refinery projects and green fuel, and not reducing the selling price of fuel.
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Received : 28 January 2021
Accepted : 14 May 2021
Published : 22 May 2021
DOI: 10.30726/ijmrss/v8.i2.2021.82011