Role of Marketing and Promotional Strategies in the Success of Event Management

Author
S. Suji, Dr. E. Karthikeyan, P. Puvanendran
Keywords
Event Management; Marketing Strategies; Digital Promotion; Social Media; Integrated Marketing Communication.
Abstract
Event management has evolved into a strategic discipline where marketing and promotion are critical for success. This study analyzes the role and effectiveness of various marketing and promotional strategies in the event industry. A descriptive research design was employed, utilizing both primary data from a survey of 120 respondents and secondary data from academic literature. The findings indicate that digital marketing, particularly social media campaigns on platforms like Instagram and Facebook, is the most dominant and effective strategy, with 70% of respondents noticing it and 60% citing it as their primary influence to attend an event. Traditional methods like word-of-mouth remain relevant but are secondary. The study concludes that an integrated marketing approach, combining digital and traditional tools while focusing on audience-centric and experiential tactics, is essential for maximizing participation, sponsorship, and overall event impact. Recommendations include leveraging data analytics, influencer collaborations, and post-event engagement to sustain brand value.
References
[1] Allen, J., Event Planning: The Ultimate Guide, Wiley, 2011.
[2] Goldblatt, J., Special Events: Creating and Sustaining a New World for Celebration, Wiley, 2014.
[3] Kotler, P., & Keller, K. L., Marketing Management, 15th ed., Pearson, 2016.
[4] Mangold, W. G., & Faulds, D. J., “Social Media: The New Hybrid Element of the Promotion Mix,” Business Horizons, Vol. 52, Issue 4, 2009, pp. 357-365.
[5] Tuten, T. L., & Solomon, M. R., Social Media Marketing, Sage Publications, 2018.
[6] Chavan, R., & Patil, S., “Impact of Social Media Marketing on College Festivals,” Indian Journal of Management Studies, Vol. 23, Issue 2, 2016, pp. 45-52.
[7] Getz, D., Event Management & Event Tourism, Cognizant Communication, 2005.
[8] Lee, M., & Back, K., “The Effect of Pre-Event Promotion on Attendee Satisfaction and Loyalty,” Event Management, Vol. 11, Issue 3, 2007, pp. 135-144.
[9] Bowdin, G., et al., Events Management, Routledge, 2014.
[10] Gupta, A., & Sharma, R., “Digital Transformation in Wedding Event Planning,” Journal of Hospitality and Tourism Technology, Vol. 11, Issue 2, 2020, pp. 223-240.


Received : 24 May 2025
Accepted : 29 August 2025
Published : 05 September 2025
DOI: 10.30726/ijmrss/v12.i3.2025.12312

12.-Role-of-Marketing-and-Promotional-Strategies.pdf