An Examination on Manager- Supervisor Relationship and Its Impact on Organisation Commitment and Turnover Intent in the New Normal World

Mr. Amrit C Sankaran, Mrs. Gomathi V M

Leader – Member Exchange, Organisational Commitment, Turnover Intent, Hybrid Work.

The study examines the relationship of managers and their subordinates in the context of hybrid work scenarios where minimum in-person interactions are available. This study utilised a novel concept of Leader-member exchange (LMX). Furthermore, this study examined the relationship between LMX and its influence on the subordinates’ organisational commitment and turnover intent. Research samples were collected and relationship models were established. The results show that LMX has a positive influence on organisational commitment and a negative influence on employee turnover intention even in work scenarios where minimum in-person interactions are available. The outcome of this study, would benefit management personnel to understand the relationship between supervisory and non – supervisory employees and help human resource departments as they plan training sessions in the current hybrid work scenario

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